Authorised seller
The product must have been sold through an authorised seller. Proof of purchase and product identification may be required.
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Product and company supportSupport with a clearly defined warranty boundary.
HiFiNaija supports eligible products sold through authorised sellers. Confirm the seller and product before relying on warranty coverage.
Warranty summary
One-year repair or replacement support.
The final remedy depends on assessment of the product and the applicable warranty conditions.
One year
Eligible products receive repair or replacement support during the one-year warranty period.
Human-caused damage
Damage caused by misuse, accident, unauthorised modification or other human factors is not free warranty service; the customer pays the applicable costs.
Before requesting service
Prepare the seller name, purchase date, exact model, serial number, fault description and supporting photos or video where useful.
Retailer confirmation
A directory listing alone does not prove authorisation for every brand or model.
View the directory →Published information
Report an inaccurate specification, broken source or unclear statement.
support@hifinaija.comWhatsApp: @HiFiNaija
Public account identifier. A verified click-to-chat number or official business URL has not yet been supplied. Do not send passwords, payment details or unnecessary identity documents.